1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Router connection details (IP addresses, usernames - passwords are encrypted)
- Configuration data you upload or generate through our platform
- Payment information (processed securely through Stripe)
- Usage data and analytics to improve our services
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Data Security
We implement appropriate security measures to protect your personal information:
- All data is encrypted in transit using SSL/TLS
- Router passwords are encrypted at rest using industry-standard encryption
- We use secure cloud infrastructure with regular security audits
- Access to user data is restricted to authorized personnel only
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting our support team.
5. Third-Party Services
We may share your information with third-party services that help us operate our platform:
- Stripe for payment processing
- Cloud hosting providers for infrastructure
- Analytics services to improve user experience
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@routerly.app